Privacy Policy

This policy explains what personal data we collect through maizongroup.com and related channels (Telegram, WhatsApp, email), why we use it, whom we may share it with, and what rights you have.

We process personal data in accordance with UAE personal data protection law (Federal Decree-Law No. 45 of 2021) and, for EEA users, take GDPR requirements into account.

• name;
• phone number / messenger (Telegram, WhatsApp);
• country or jurisdiction you ask about;
• task description and any information you provide in the request form or correspondence;
• email, if you write to us by email.

• technical data: IP address, device and browser type, language, landing page;
• analytics data (visited pages, time on site, traffic source) — via web analytics services;
• cookies (see the Cookie Policy for details).

If you become a client, we additionally request documents required to conclude a contract and meet anti-money laundering requirements (see the AML / KYC Policy).

• respond to your request and provide a consultation;
• conclude and perform a service agreement;
• meet legal obligations (accounting, tax, AML/KYC);
• improve the website and service usability (analytics);
• send you information about our services if you consented. You can unsubscribe at any time.

We process data based on: your consent (request form, newsletters); the need to conclude and perform a contract; legal obligations (UAE law, including AML requirements); legitimate interests (website security, service improvement) — to the extent they do not override your rights.

We do not sell personal data. Data may be shared with:

• service providers that help us operate: hosting, CRM, analytics, messengers — to the extent needed for their functions;
• government authorities and regulators — where required by law;
• professional advisers (auditors, lawyers) — when necessary and under confidentiality.

Our servers and provider servers may be located outside your country of residence. By submitting data, you agree to such cross-border transfer; we take reasonable measures to protect data in transit.

• Requests and correspondence: as long as needed to contact you and for 3 years after the last contact.
• Client data and KYC documents: at least 5 years after the end of the relationship — as required by UAE AML law.
• Analytics data: according to analytics service settings.

You may: request access to your data; correct inaccurate data; ask us to delete data (if we have no legal duty to keep it); withdraw consent; object to processing based on legitimate interests.

Write to info@maizongroup.com. We will respond within a reasonable time, usually within 30 days.

We apply organisational and technical safeguards: access restriction, secure communication channels, work only with vetted providers. No system is absolutely secure, but we treat data protection as seriously as our clients' accounting.

The website and services are not intended for persons under 18, and we do not knowingly collect their data.

We may update this policy. The current version is always published on this page with the effective date.